Privacy Policy – Vita Health Care

At Vita Health Care (VHC), we understand that your privacy is paramount. This Privacy Policy outlines how we collect, protect, and use your information when you shop with us. By using our website, you agree to the terms described below.

1. Information We Collect

To process your orders and provide a seamless shopping experience, we may collect the following information:

  • Full Name

  • Shipping and Billing Address

  • Email Address

  • Phone Number

  • Credit/Debit Card Details (processed securely via encrypted gateways).

2. How We Use Your Information

We use your data primarily to:

  • Process and fulfill your orders.

  • Communicate order updates and tracking information.

  • Improve our customer service and website experience.

  • Send occasional marketing updates (only if you have opted-in).

3. Sharing Information with Third Parties (Dropshipping Disclosure)

To deliver products directly to you from our global partners, we must share your Shipping Name, Address, and Phone Number with our trusted third-party suppliers and logistics partners (e.g., Leading Edge Health, Amazon, or international couriers).

  • Note: These partners are strictly prohibited from using your information for any purpose other than fulfilling your order.

  • We never sell or rent your personal data to marketing agencies.

4. Security & Payment Processing

Your security is our top priority. We implement the following measures:

  • SSL Encryption: We use Secure Sockets Layer (SSL) technology to ensure all data transmitted between your browser and our server is encrypted.

  • Payment Security: We do not store your full credit/debit card details on our servers. All payments are handled by PCI-DSS Level 1 Compliant third-party processors. We only receive transaction confirmation records.

  • Limitation of Liability: While we use industry-standard security, we are not liable for any loss caused by third-party breaches. We recommend keeping records of your transactions.

5. Cookies and Tracking

We use cookies to enhance your browsing experience and show relevant advertisements.

  • Cookies do not track your personal files or sensitive data.

  • They help us understand website traffic and improve our services.

  • You can choose to disable cookies through your browser settings at any time.

6. Your Rights

Under global data protection standards, you have the right to:

  • Request access to the personal data we hold about you.

  • Request correction of any incorrect information.

  • Request the deletion of your data (subject to legal record-keeping requirements).

7. Updates to This Policy

Vita Health Care reserves the right to update this Privacy Policy as needed to reflect changes in our business or legal requirements.